FROM DRIVER CHECK TO DELIVERY
FREIGHT FRAUD PREVENTION AND SHIPMENT TRACKING FOR BROKERS
Know who is picking up your load and follow what happens next. Review driver verification, track shipment progress, and keep truck photos and delivery documents in one place.
REVIEW THE DRIVER. FOLLOW THE LOAD. KEEP THE EVIDENCE.
THE DRIVER EXPERIENCE
THE CARGOGUARDMOBILE APP
A guided workflow for license, selfie and truck registration checks.
Broker Workspace WEB
DRIVER VERIFICATION BEFORE PICKUP
Drivers scan their license, complete a selfie check and capture the truck’s cab card. Your team can review the verification result and check that the information matches the pickup assignment. Compare the submitted driver and vehicle details with the information your team expected before the load moves. If something does not match, contact the carrier through your established verification process to resolve the discrepancy.
- License and selfie check
- Cab card and barcode capture
- Verification result for broker review
Driver App MOBILE
PICKUP PHOTOS AND SIGNED PROOF OF DELIVERY
Give drivers a clear photo checklist for the load. Review the truck and license plate photos, then keep the signed proof of delivery with the shipment record. Keeping these records together helps your team review which vehicle arrived at pickup and what delivery documentation was submitted. When a customer or carrier asks about a load, start with its photos and documents to understand the shipment history.
- Side-of-truck photo showing carrier details
- License plate photo
- Signed proof of delivery attached to the load
Broker Workspace WEB
SHIPMENT TRACKING IN ONE WORKSPACE
See load progress, carrier and driver details, verification status, the route and shipment history in one view. Open a load to review the information your team needs from pickup through delivery. Use the shared shipment record during dispatch handoffs and customer updates so colleagues can review the same information. Follow up on unexpected changes in the route or load status using the carrier and driver details attached to that shipment.
- Load progress and status
- Carrier, driver and verification details
- Shipment route and location history
The risk behind the shipment
CARGO THEFT IS COSTLY.
VERIFY BEFORE FREIGHT MOVES.
A familiar carrier name does not confirm who is collecting your load. Double brokering, stolen identities and pickup deception create different risks. Your team needs to check the assignment, the driver and the truck.
2025 cargo theft • U.S. and Canada
$725MNearly $725 million in estimated cargo-theft losses in Verisk CargoNet’s 2025 analysis.
60% higher estimated losses than in its 2024 comparison.
MORE VALUE LOST PER THEFT
Source: Verisk CargoNet’s 2025 annual analysis, published January 21, 2026. Reported U.S. and Canadian events; comparisons use CargoNet’s delayed-reporting adjustment. These are cargo-theft figures, not a measure of double-brokering losses or all industry losses.
| Risk | What needs attention | What your team should verify |
|---|---|---|
| Unauthorized re-brokering | The hauling company differs from the carrier your team approved. | Confirm who assigned the load, who will haul it and whether the change was authorized. |
| Carrier identity theft | A real carrier’s name or USDOT number is paired with unfamiliar contact details. | Compare the phone number with SAFER. If it differs, call the listed number to confirm the load. |
| Pickup deception | The arriving driver, truck or pickup instructions do not match the approved assignment. | Resolve discrepancies with a verified carrier contact and the shipping facility before release. |
| Suspicious delivery changes | Someone requests an unexpected destination or consignee change. | Confirm the request through an established contact and record who authorized it. |
A mismatch is a reason to investigate, not proof of theft. Double brokering and cargo theft can overlap, but they are not interchangeable. CargoGuard brings driver checks, truck photos, tracking and documents together to support your team’s review.
Verification guidance: FMCSA’s broker and carrier fraud advisory. Operational checklist prepared by CargoGuard; no workflow guarantees that every fraud attempt will be prevented.
MEET THE CARGOGUARD FOUNDERS
CARGOGUARD QUESTIONS, ANSWERED
SEE CARGOGUARD IN ACTION
Walk through driver verification, pickup photos and shipment tracking in a live demo. See how CargoGuard could fit your team’s workflow.